Return & Refund Policy

At Myboots, we need you to feel completely assured in each trench coat you buy. While we take pleasure in our craftsmanship and pleasant control, we recognize that every so often a product might not meet expectations. This coverage explains how returns and refunds are dealt with.

1. Eligibility for Returns

  • Items ought to be again inside 30 days of delivery.
  • Products ought to be unused, unworn, unwashed, and in their authentic packaging with all tags attached.
  • Any objects displaying symptoms and symptoms of wear and tear or harm as a result of the consumer will now no longer be accepted.

2. How to Initiate a Return

  • To start a go-back, e-mail us at support@myboots.shop along with your order variety and motive for go-back.
  • Our group will provide you with specified commands and the go-back delivery address.
  • Unauthorized returns withoutearlier conversation can also additionally result in delays in processing.

3. Refund Process

  • Once your go-back is acquired and inspected, we are able to notify you through e-mail concerning the approval or rejection of your refund.
  • Approved refunds are issued to the authentic price approach inside 5–7 commercial enterprise days.
  • Please note: Depending on your financial institution or card issuer, the refund can also additionally take beyond the regular time to appear in your account.

4. Exchanges

Currently, we do notprovide direct exchanges. If you would really like a special size, color, or style, please go back to your authentic buy for a reimbursement and place a brand new order.

5. Damaged or Incorrect Items

If your trench coat arrives broken or you otherwise acquire the incorrect item:

  1. Contact us right now at support@myboots.shop.
  2. Provide photographs of the product and packaging for verification.
  3. We will prioritize your case and set up either a substitute or complete refund at no more cost.

6. Our Commitment

We accept as true that purchasing a trench coat ought to be convenient and risk-free. That's why each go-back and refund request is dealt with with care, transparency, and efficiency.

For any questions or go-back requests, please reach out to us at

📧 support@myboots.shop

BUSINESS INFORMATION

Email: support@myboots.shop

Address: 222 E Main St, Campbellsville, KY 42718, United States

Customer Service Hours: Monday to Saturday: 9:00 AM — 6:00 PM Sunday: Closed (GMT-05:00) Eastern Standard Time (New York)

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